With the improvement of network conditions and the development of intelligent technology, our life, study, and office are constantly becoming intelligent and digital. And in this era of rapid development of the Internet of Things, what changes have been developed in the interactive mode? This article will conduct an in-depth analysis from eight dimensions and hope it will be helpful to you.
With the improvement of network conditions and the development of intelligent technology, earth-shaking changes are taking place around us. Domestic technology companies such as Huawei, Alibaba, Baidu, Tencent, and JD are using new technologies such as 5G, AI, Internet of Things, big data, and cloud computing. Technology is changing our life scenes, which makes us more intelligent, efficient, visualized, and digitized whether we live, study or work. Maybe you don't have much contact with it now, but it is only a matter of time. At the same time, the ways of interaction are becoming more and more diversified. This is the opportunity for us to stand on the shoulders of the intelligent giant of the Internet of Things to discuss interaction methods.
Nowadays, smart phones have made a large number of users familiar with gesture interaction, voice interaction, biometric interaction, etc. This has enabled users to cultivate many interactive cognitions and habits, which also brings good conditions for the intelligent development of the Internet of Things around them. So with this trend of intelligent development of IoT devices, how will interaction develop? Let's think and explore openly.
2. Characteristics of the development of the Internet of Things
1. More automation
According to the research conducted by Ali Dharma Academy, the future Internet of Things devices will be more intelligent, automated, and visualized, mainly to replace more human resources and solve efficiency problems. These interactions will automatically trigger calculations and calculations based on the behavior of the target group. Implementation, taking the "urban brain" of Dharma Academy's research on traffic lights as an example, a more humane light indication scheme can be determined by autonomously judging the traffic situation at an intersection. Another example is a general vending machine, which usually requires items to be selected and paid before the purchase can be completed, while the vending machines in Ali Park can be based on Sesame Credit or authorization, directly swipe their face or scan the door and take away the items and automatically settle the payment. .
Relying on more advanced computing power to produce more intelligent output. Taking voice interaction or autonomous driving technology as a reference, voice interaction is no longer a simple playback pause and automatic timekeeping. It can already complete a preliminary human-computer dialogue, giving people a conscious and thinking experience. And autonomous driving is more than simply refueling the brakes or steering. It has to judge the road condition recognition signal and also be able to respond to emergency situations, which is the embodiment of intelligence.
Voice interaction is within our reach. It is attached to mobile phones, smart speakers, smart TVs, household appliances, etc., which not only frees hands to output commands, but also recognizes more and more accurately.
3. Cloud Computing
Based on better network development, cloud computing/quantum computing may also become a major trend. For example, Huawei’s "Cloud Computer" and Alibaba Cloud’s "No Shadow", they all adopt cloud computing/cloud rendering/cloud storage methods. To put it simply, the product itself has become a "DaaS" mode (Desktop as a Service.),
This means that equipment is more focused on information collection and transmission, instead of taking up more equipment space due to computing, storage and rendering, the equipment can be lighter, and the processing capability can be better.
Intelligent technology brings more convenience to people, makes it easier for people to get a certain task, improves efficiency and saves time. But at the same time, it also makes users develop some lazier habits. Once the process is long and the program is complicated, users will begin to resist and difficult to understand. Therefore, the development trend of IoT devices must be easier to operate, easier to interact with, and more flexible. To deal with more complex user groups, the learning cost should not be too high and the interaction threshold should be low.
5. Equipment linkage
There is a correlation between the devices, forming an ecological chain of devices to cooperate with each other in a specific environment. For example, the smart bathtub is connected to the mobile phone, the hot water system is activated before get off work, and the bath water is put in place. This can greatly relax the space constraints of interaction and make the interaction method more flexible. The hardware sharing scenario may be based on the same "smart housekeeper". As long as your command is collected by a device closer to you, you can inform the housekeeper and execute it. Imagine coming home and saying at the door to open the corridor and talk to the host. Lying in the light, and then you can go all the way to the bedroom under the bright lights, on the contrary, after entering the bed, say the last sentence to turn off all the lights (before going to bed, do you not need to run into the bed after going upstairs and turning off the lights!).
More information feedback is visualized, easy to view and easy to understand. Take the smart park as an example. 3D visualization of the park display, multi-point intelligent monitoring with satellite view, global monitoring of the park situation, real-time concurrent fault fast location check, park parking space data large screen display, parking space distribution at a glance. Visualization of personnel flow data, with daily trend peaks visible. Visualization of resource data such as water and electricity, consumption costs can be seen, and the effect of energy saving plans can be seen.
If you broaden your thinking, there should be many development features, but considering that there is more room for innovation or influence on the device itself or interaction, I think the above aspects will be more meaningful, of course, everyone is welcome to make additional discussions at the end.
3. Difficulties faced
1. The complexity of social action
How to understand it? That is, the behavioral impact of service audiences and non-service audiences. When social groups interact with devices, what they may expect or may be unexpected or even damaged. Therefore, we need to establish usage scenarios and conditions for devices to reduce uncertain negatives. influences. The complexity is mainly manifested in various human differences, knowledge reserves, cognitive biases, gender and age, different social groups, etc. We cannot accurately predict the next action or idea of the goal.
2. Complex environment
There is usually no constant environment, which requires that IoT devices have a certain environmental adaptability. The complex environment is usually manifested as real environmental impacts such as weather, temperature, air pressure, sound, light, and ground conditions. Individual IoT devices involve complex environments in the field of water and air, such as drones and underwater multifunctional surveillance cameras. Wait. Good environmental adaptation is a standard as well as an advantage, such as the AK47, a well-known gun product adapted to the environment.
3. Equipment failure
Abnormal problems based on their own hardware equipment and software systems, such as network abnormalities, voltage abnormalities, mechanical failures, energy exhaustion, equipment loss, downtime, etc., and the designer should consider fault avoidance or fault tolerance according to the actual situation of the equipment . For example, shutdown restart, fault self-healing, energy alarm, abnormal prompt, etc.
4. Highly feasible interactive technology
1. Touch screen interaction
Common touch screen gesture interactions are widely used in mobile phones or touch screen devices.
Features: traditional and easy to use, not easy to make mistakes, manual operation is required
2. Voice interaction
Intelligent voice interaction, through voiceprint recognition or initiation of instructions for interaction, such as voice assistants on mobile phones, smart speakers, voice input, etc.
Features: Voice control commands liberate hands, active voice control is required for energy consumption or privacy considerations, and the feasibility of noisy environments is reduced
3. Virtual reality (AR, VR, holographic projection)
More novel visual experience technology, combining virtual and reality to create an interactive immersive multi-dimensional experience.
Features: interactive, technological sense, more immersive real virtual experience, perceptibility, three-dimensional experience
4. Biometrics (fingerprint, palmprint, voiceprint, facial recognition, iris, handwriting, gait, etc.)
The unique information of the biological individual is used as the key or information to be transmitted, which is more secure, convenient to carry, and easy to interact. It is mainly used in personal finance or information encryption, and convenient payment.
Features: unique, extremely safe, carry it with you, no need to manually enter the traditional key
5. Somatosensory technology (recognition of gestures, expressions, eye tracking, heat, body movements, etc.)
The interaction is mainly based on user behavior or certain effective characteristics for instruction recognition and interaction, such as Nintendo’s Wii, fitness ring, winking flyman game on Douyin, and special effects of Douyin-controlled rain-control painting.
Features: a stronger interaction method, emphasizing interactivity, a good interactive experience in the game field, a stronger sense of participation and substitution in the game
6. Information recognition technology (picture recognition, text recognition, object recognition, language, etc.)
Simple processing and judgment of information through intelligent recognition, such as automatic recognition of a large number of pictures, judging whether it is illegal or pornographic.
Features: Recognizable categories are wide, but response complexity is limited. High-quality information collection and analysis capabilities are required, such as portrait recognition cameras, voice translators, etc.
7. Traditional buttons
The common interaction method of the device, through the physical button that directly provides the corresponding function for the user to operate, is the common interaction method of the old-school IoT device.
Features: Simple and rude interaction method, more traditional and common, but not easy to adapt, a hardcore interaction method required by all devices.
The current development of artificial intelligence is rapid, and various more advanced intelligent technical solutions are constantly appearing and upgrading, and these technical support will also help more products to achieve intelligent and innovative landing. As a product designer, You should learn more about the new technology. In the future, the smart phone case will cooperate with the front camera to recognize the user's mood, and the automatic color change will be a piece of cake!
You may like to read more about IoT latest happenings in 2021
5. Plan of interesting exploration
1. Discuss goals
Under the environment of rapid development of artificial intelligence, what kind of changes will happen to the infrastructure and IoT devices around us, and what new interactive methods will be born? We are based on the feasibility and innovation of modern technology as the key point. Short-term discussion ideas about the interaction of IoT devices.
2. Discussion purpose
Thinking divergently, conceiving future IoT products around you. Based on higher technical feasibility, think about the changes or interaction methods of future IoT products, improve the ability of deep learning or thinking, learn new design methods, and expand product and interaction design thinking, demand discovery and analysis capabilities.
At this moment, I mentioned a book "Designing for You by Your Side" to understand how experience design can be carried out and practice unified design goals.
3. Scenario Range Screening
Divided by the main scenes in life, narrowed down and locked the scope for this discussion. Three scenarios are extracted here as preparation for the direction of discussion, namely family life, transportation, and collaborative office, because these three types of directions are based on the core of social action and are the common activity routes or necessary ranges for most people.
4. Equipment filter keywords
Develop device tags to facilitate the subdivision of devices in the scene and lock appropriate devices to ensure the value of the discussion and control of energy. The filter keywords we extracted here are: universal, necessity, electronic, operability; IoT devices with these characteristics will have more thinking value and interactive innovation feasibility
1) Smart TV in family life
After several screenings with mainstream IoT devices in family life, it is finally settled on the "smart TV". The main influencing factors are also affected by the universality of the equipment and the acceptance of users. In contrast, other smart home devices are not as popular as smart TVs. In addition, TVs have higher operability and more room for interactive thinking.
2) Private car networking in transportation
The way of smart travel is one of the important manifestations of technological development, and smart travel is mainly reflected in the self-driving and riding. Taking into account the direct interaction between individuals and the Internet of Vehicles, it was finally settled as "Private Internet of Vehicles" for discussion. Firstly, private cars are common car networking devices, and secondly, they focus more on the interaction between the driver and the device. However, the Internet of Vehicles is currently focusing more on autonomous driving technology, and research and development are very hot, so I will not talk about the Internet of Vehicles this time~
6. Innovative design ideas
1. Apply 5W1H for demand analysis
Perform 5W1H analysis on standard smart IoT devices for thinking and decision-making, enriching thinking angles and research directions, helping to pinpoint and define problems, and finally find power points and solutions to problems.
2. Adopt IDEO deep dive method design strategy (Deep dive)
Different from mobile design, IoT design has more requirements for functions, performance, and environment. Here we use IDEO's deep dive method as the execution strategy, which is a user-centric innovation method (User-centric Innovation) that can be applied to innovative designs in different industries. Adopting this strategy can help us carry out innovative designs more planned and focus on interactive innovation. And this model focuses on user needs, commercial scalability and technological feasibility, which is in line with our strategic level and feasibility landing.
"Design thinking is a people-oriented innovation method, which is extracted from the methods and tools accumulated by designers, and integrates human needs, technical possibilities, and requirements for business success."
——Tim Brown, President and CEO of IDEO